Returns & Exchanges

At VALOI, we stand behind the quality of our high-precision electronics and want you to be completely satisfied with your purchase. If you are not happy with your order, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our support team with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.

2

Pack Securely

Place the electronic components in their original anti-static packaging and protective foam to ensure they are not damaged during transit.

3

Ship the Package

Affix the provided shipping label to your box and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.

4

Inspection and Refund

Once our technicians verify the hardware's condition, we will process your refund or ship your replacement unit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing